Welcome to The BELT Hub (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, rent electric bikes, or use our services.

If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Government ID (for rentals, if required)

  • Rental agreement details

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

2. How We Use Your Information

We use the information we collect to:

  • Process orders and rentals

  • Confirm bookings and reservations

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send marketing emails (if you opt in)

3. Rental-Specific Data

For electric bike rentals, we may collect additional information required for:

  • Identity verification

  • Security deposits

  • Damage protection agreements

  • Insurance or liability waivers

This information is used solely to manage rental transactions and protect our business and customers.

4. Payment Processing

All payments are processed securely through trusted third-party payment providers. We do not store your full credit card information on our servers.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Shipping carriers

  • Marketing platforms (email service providers)

  • Legal authorities when required by law

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze traffic and user behavior

  • Personalize your experience

  • Support advertising campaigns

You can disable cookies in your browser settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no online transmission is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at:

📧 connect@thebelthub.com
📞 678-943-6787

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

The BELT Hub
📧 connect@thebelthub.com
📞 678-943-6787